Effective people skills are an absolute must in any business. If your workforce are not communicating well your business will sink! You need a well oiled business running smoothly and being productive to be successful. Knowing how to communicate effectively with employees and customers is imperative – if you don’t know how you can bet your competitors will!
Using our well tried and tested techniques, you will learn how to use them successfully and immediately in your business, in face to face communications, telephone, emails, and written correspondence, presentations, meetings, team briefings.
Learn to listen more effectively
Learn the cutting edge languages used for ultimate rapport
How to match and mirror elegantly
Be able to connect and build rapport with people fast.
Learn how to interpret body language more effectively and how to interpret eye movements.
Learn to listen to the different tonality of voices and the ability to interpret words more effectively
How to be a much more positive person
How to turn negative situations into positive situations
How to transform our everyday language to be more positive
Find what limiting beliefs you may have that are holding you back
Learn how to change any limiting beliefs to empowering beliefs
Increase your self-esteem and self-confidence
Become more enthusiastic and have a can do attitude
Learn relaxation techniques
Learn how to understand the different qualities of people in your business and communicate more effectively with your team members and the public. Learn your preferred learning style
*All course materials provided including a copy of People Skills to take home
*A certificate of attendance for your CPD.
Refreshments and lunch provided.
Free secure parking
I have worked with Teresa for a number of years – she is so approachable and such a pleasure to speak with, and never fails to open my eyes and mind with her inspirational coaching techniques. She has help me (on a business and personal level) and my team greatly with sessions including NLP, VAK, relaxation, hypnotherapy, stress & anxiety management to name a few. Teresa is such a calm and considerate person who really makes a difference to me and my business, so if you are in need of a business coach/Trainer, do not hesitate to employ her! Rob Stoyle. Owner, Helmores Estate Agents Crediton.